In the heart of every successful digital transformation within the public sector lies a commitment not just to building new solutions, but ensuring they function reliably and securely. It’s akin to constructing a new building: beyond the bricks and mortar, its true strength is determined by the quality assurance tests it undergoes.
Public sector organisations, however, face unique challenges. With limited budgets, many are caught in a quandary of prioritising development or investing in robust testing. Understandably, the spotlight often falls on creating new functionality. Yet, without rigorous testing, the edifice might look beautiful but remain vulnerable to unforeseen calamities.
Outsourcing becomes a viable solution for many, bridging the gap between limited internal expertise and the vast technical know-how needed to ensure solutions are watertight.
But how does one strike the right balance between manual and automated testing?
In the world of testing, neither approach is universally superior. For features in their infancy or those undergoing frequent changes, the adaptability of manual testing shines. Yet, as functionalities stabilise and scale, the efficiency of automated tests becomes indispensable.
For public sector organisations, understanding the strengths and limitations of both testing types can lead to smarter outsourcing decisions. It’s not about choosing between manual and automated; it’s about understanding when to deploy each for maximum effect.
At the end of the day, our shared goal is clear: delivering reliable, user-friendly solutions that truly benefit the public. As advocates of openness and honesty, we stand ready to guide and support this journey.